What do clients say?
Caroline provides the type of service that helps me sleep at night. I was always aware of any problems or issues with a study in plenty of time to make any needed adjustments so the project would go smoothly. She is also creative at problem solving and working through any issues to find a suitable solution. She is very detailed and never lets anything fall through the cracks. All this on top of being an excellent moderator. I have recommended her and her work to many clients. I would hire her no matter where she worked.
Elizabeth Anderson, Market Research
Smith & Nephew Biotherapeutics
I had the opportunity to work with Caroline on a number of projects (primarily qualitative in nature but certainly some quantitative projects as well)… she was truly my preferred moderator for the majority of my career… and my job was made easier because of her. She knew my category inside and out which made discussion guide and questionnaire development very easy, was always on top of global fieldwork and local moderator scheduling, effortlessly established rapport with the surgeons during her own 1:1 interviews, was on top of follow-up questions during these 1:1’s before I could even send a note (I think she’s telepathic), and delivered reports that were both thorough and clean with clear recommendations on decisions to be made. I am very much looking forward to working with Caroline again and recommend her highly!
Lori Nettles, Sr. Manager, Business Intelligence
Immunology Pipeline, AbbVie
I had the privilege of working with Caroline at Genactis. Caroline is proactive, client-service oriented and responsible employee always ready to put all her energy and stamina to get the job done. Caroline is also a team player willing to assists her team and her co-workers at every opportunity. When we were under especially strict timelines Caroline always pitched in to help her team get the job done and ensure the client was pleased. I highly recommend Caroline to any organization looking to bring in a senior, experienced researcher and manager.
Shital Patel, Senior Manager, Market Insights & Commercial Analytics
CSL Behring
Caroline is the epitome of the classic “seller-doer”: she nurtures client relationships by doing such a fine job on their projects that they wouldn’t dream of going with anyone else! Her strengths are many – unparalleled integrity, tremendous dedication and focus, intelligence and deep market research knowledge. She is also a very effective team leader who truly enjoys mentoring and developing junior team members. I have had the pleasure of collaborating with Caroline on several projects involving Advanced Analytics. She is the consummate team player who will do her part flawlessly and with minimal fuss. She is willing to take advice in areas outside her expertise but is at all times aware of how it fits into the big picture of her client’s needs. I have no hesitation in giving Caroline my highest recommendation!